Using Mobile App
STMM App – Your Connection to Iron Service Global
Welcome to the Serviceo Teams Messenger Mobile (STMM) app—your hub for real-time updates, collaboration, and support across Iron Service Global. Whether you're on-site or remote, the STMM app helps you stay connected with your program managers and support teams, anytime, anywhere.
Who Should Use This App?
This guide is for all Iron Service Global Workforce who need to:
Receive official updates
Collaborate with teams
Manage work-related tasks (e.g., timesheets, expenses)
Resolve HR or IT-related queries
Why Use the STMM App?
With the STMM app, you can:
💬 Message your team and manager instantly
🛠️ Submit and resolve HR or payroll-related issues
📅 Track time, submit expenses, and manage PTO
📚 Quickly access important policies and contact details
📢 Get real-time updates and announcements
What You’ll Need Before You Start
Make sure you have:
A smartphone (iOS or Android)
A stable internet connection (Wi-Fi or mobile data)
Your existing Serviceo platform login credentials
Enough space on your phone to install the app
How to Install the App
For Android Users:
Open the Google Play Store
Search for Serviceo Team
Tap Install
Open the app
Log in using your Serviceo credentials
For iOS Users:
Open the App Store
Search for Serviceo Team
Tap GET to download
Open the app
Log in using your Serviceo credentials
How to Log In
Open the STMM app
Tap “Allow” when asked to enable notifications
Enter your username and password (same as Serviceo Portal, Pro App, or Web App)
You’ll be directed to the Main Dashboard
Need Help?
If you have any issues or questions, use the STMM app to reach out to your:
Program Manager
FTE Helpdesk
They're here to help you get things resolved quickly.
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