Using Mobile App

STMM App – Your Connection to Iron Service Global

Welcome to the Serviceo Teams Messenger Mobile (STMM) app—your hub for real-time updates, collaboration, and support across Iron Service Global. Whether you're on-site or remote, the STMM app helps you stay connected with your program managers and support teams, anytime, anywhere.

Who Should Use This App?

This guide is for all Iron Service Global Workforce who need to:

• Receive official updates

• Collaborate with teams

• Manage work-related tasks (e.g., timesheets, expenses)

• Resolve HR or IT-related queries

Why Use the STMM App?

With the STMM app, you can:

• 💬 Message your team and manager instantly

• 🛠️ Submit and resolve HR or payroll-related issues

• 📅 Track time, submit expenses, and manage PTO

• 📚 Quickly access important policies and contact details

• 📢 Get real-time updates and announcements

What You’ll Need Before You Start

Make sure you have:

• A smartphone (iOS or Android)

• A stable internet connection (Wi-Fi or mobile data)

• Your existing Serviceo platform login credentials

• Enough space on your phone to install the app

How to Install the App

App Store View

For Android Users:

1. Open the Google Play Store

2. Search for Serviceo Team

3. Tap Install

4. Open the app

5. Log in using your Serviceo credentials

👉 Download on Google Play

For iOS Users:

1. Open the App Store

2. Search for Serviceo Team

3. Tap GET to download

4. Open the app

5. Log in using your Serviceo credentials

👉 Download on App Store

How to Log In

1. Open the STMM app

2. Tap “Allow” when asked to enable notifications

3. Enter your username and password (same as Serviceo Portal, Pro App, or Web App)

4. You’ll be directed to the Main Dashboard

Need Help?

If you have any issues or questions, use the STMM app to reach out to your:

• Program Manager

• FTE Helpdesk

They're here to help you get things resolved quickly.