Serviceo Field
Welcome to Serviceo Field, your mobile companion for field service operations. This app streamlines your daily work, whether you're a field worker, service provider, or administrator.
What is Serviceo Field?
Serviceo Field is a mobile application designed to connect field service professionals with their teams, jobs, and customers. It provides real-time access to work orders, scheduling, communication tools, and operational dashboards - all from your mobile device.
Who is this app for?
Serviceo Field serves different roles within the field service ecosystem:
Field Technicians
View and manage assigned jobs
Check in and out of work sites with GPS tracking
Upload photos and documentation
Communicate with dispatch and customers
Service Providers
Monitor operations and team performance
Approve requests and work orders
Track job progress in real-time
Access performance dashboards
Partner Organizations
Manage service cases
Coordinate schedules
Track service delivery
Access reports and analytics
Administrators
Monitor vendor and partner performance
Oversee job assignments
Manage team communications
Generate business reports
Key Features
Job Management
Access your work orders, view job details, update status, and complete assignments directly from your device.
GPS Check-In/Check-Out
Automatically record your arrival and departure times at work sites with location verification.
Real-Time Communication
Stay connected with your team through in-app messaging and notifications.
Calendar & Scheduling
View your schedule, upcoming appointments, and manage your availability.
Leave Management
Submit time-off requests and track your leave balance.
Document Handling
Upload photos, capture signatures, and manage job-related documents.
Offline Support
Continue working even without an internet connection - your data syncs when you're back online.
Getting Started
Download the App - Available on iOS and Android devices
Sign In - Use your Serviceo credentials to log in
Explore Your Dashboard - Your home screen is customized based on your role
Enable Notifications - Stay updated on new assignments and messages
Allow Location Access - Required for GPS check-in features
Need Help?
In-App Support - Access help from Profile > Help Center
Contact Your Administrator - For account or access issues
Privacy Policy - Review how your data is protected in Profile > Privacy Policy
Serviceo Field - Empowering field service excellence
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